{"id":1126,"date":"2020-02-25T08:13:49","date_gmt":"2020-02-25T08:13:49","guid":{"rendered":"http:\/\/demo.wpsmartapps.com\/manual\/one\/?page_id=1126"},"modified":"2026-02-03T12:41:01","modified_gmt":"2026-02-03T12:41:01","slug":"home-landing","status":"publish","type":"page","link":"https:\/\/faqs.travelsoftservices.com\/es\/","title":{"rendered":"Home Landing"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div  class=\"pg-custom-vc    vc_row wpb_row section vc_row-fluid\" style=\"text-align:left; display:block;    margin-left:0px;margin-right:0px;\"     ><div class=\"container\" style=\"padding: 0px 0px;  \"><style>.doc-single-post .page-title-header p { float: right; margin-top: 35px; margin-bottom: 0px; } .doc-single-post .page-title-header:before { content: \"\"; } .doc-single-post .page-title-header { padding: 0px 0px 5px 0px; } .vc-doc-content-page, .doc-single-post.doc-page { background:#ffffff!important; padding: 50px 50px!important; margin-bottom: 30px!important; }  aside#sidebar-box, aside.doc-sidebar-box, .doc-single-post.doc-page { padding-top: 50px!important; } .vc-doc-content-page, .doc-single-post.doc-page{ margin-bottom: 0px!important; } .vc-doc-content-page{ border-right: 1px solid #f1f1f1; border-left: 1px solid #f1f1f1; } .doc-single-post .page-title-header p { float: none; margin-top: 0px; margin-bottom: 10px; }<\/style><style>@media (max-width: 991px) { aside.vc-doc-sidebar { display: none; } }<\/style><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"content-wrapper body-content\"><aside class=\"col-md-3 col-sm-12 vc-doc-sidebar\" id=\"sidebar-box\" style=\"padding-left: 0px;\"><div class=\"custom-well blankbg sidebar-nav\" style=\"padding-left:0px; padding-top:0px;\"><ul id=\"list-manual\" class=\"toc-expandable page-doc  doc_ul_normal\" data-toc-depth-max=\"1\"><li class=\"nav-header nav-header-sub\" manual-topic-id=\"152\" manual-parent-id=\"152\" style=\"padding:3px 0px;\"><a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/consolidated-services\/\" rel=\"152\" class=\"doc-active has-child open-ul-first\" style=\"\"><i class=\"fas fa-plus-circle\"><\/i><span class=\"underline_link\"\/>Servicios consolidados<\/span><\/a><ul class=\"parent-display-152\"><li manual-topic-id=\"2016\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/consolidated-services\/how-to-manage-services-in-error\/\" rel=\"2016\" class=\"has-no-inner-child\" ><span class=\"underline_link\"\/>C\u00f3mo gestionar los servicios en caso de error<\/span><\/a><\/li><li manual-topic-id=\"2022\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/consolidated-services\/changes-and-cancellations\/\" rel=\"2022\" class=\"has-no-inner-child\" ><span class=\"underline_link\"\/>Cambios y anulaciones<\/span><\/a><\/li><li manual-topic-id=\"2031\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/consolidated-services\/hotel-mapping\/\" rel=\"2031\" class=\"has-no-inner-child\" ><span class=\"underline_link\"\/>Hotel Mapping<\/span><\/a><\/li><li manual-topic-id=\"2034\" >  <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/consolidated-services\/special-operations-with-suppliers\/\" rel=\"2034\" class=\"has-inner-child\" ><i class=\"fas fa-plus-circle\"><\/i><span class=\"underline_link\"\/>Operaciones especiales con proveedores<\/span><\/a><ul class=\"parent-display-2034\"><li manual-topic-id=\"2089\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/consolidated-services\/special-operations-with-suppliers\/cruises\/\" rel=\"2089\" class=\"has-no-inner-child\" ><span class=\"underline_link\"\/>Cruises<\/span><\/a><\/li><li manual-topic-id=\"2036\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/consolidated-services\/special-operations-with-suppliers\/transports\/\" rel=\"2036\" class=\"has-no-inner-child\" ><span class=\"underline_link\"\/>Transportes<\/span><\/a><\/li><li manual-topic-id=\"2039\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/consolidated-services\/special-operations-with-suppliers\/transfer\/\" rel=\"2039\" class=\"has-no-inner-child\" ><span class=\"underline_link\"\/>Transfer<\/span><\/a><\/li><li manual-topic-id=\"2041\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/consolidated-services\/special-operations-with-suppliers\/accomodation\/\" rel=\"2041\" class=\"has-no-inner-child\" ><span class=\"underline_link\"\/>Alojamiento<\/span><\/a><\/li><\/ul><\/li><li manual-topic-id=\"2043\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/consolidated-services\/supplier-information\/\" rel=\"2043\" class=\"has-no-inner-child\" ><span class=\"underline_link\"\/>Informaci\u00f3n para proveedores<\/span><\/a><\/li><li manual-topic-id=\"2045\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/consolidated-services\/management-fees\/\" rel=\"2045\" class=\"has-no-inner-child\" ><span class=\"underline_link\"\/>Gastos de gesti\u00f3n<\/span><\/a><\/li><\/ul><\/li><li class=\"nav-header nav-header-sub\" manual-topic-id=\"2047\" manual-parent-id=\"2047\" style=\"padding:3px 0px;\"><a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/key-information\/\" rel=\"2047\" class=\"has-child\" style=\"\"><i class=\"fas fa-plus-circle\"><\/i><span class=\"underline_link\"\/>Informaci\u00f3n clave<\/span><\/a><ul class=\"parent-display-2047\"><li manual-topic-id=\"2049\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/key-information\/clients-purchase-attemps\/\" rel=\"2049\" class=\"has-no-inner-child\" ><span class=\"underline_link\"\/>Intentos de compra de clientes<\/span><\/a><\/li><li manual-topic-id=\"2054\" >  <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/key-information\/consolidated-balance\/\" rel=\"2054\" class=\"has-inner-child\" ><i class=\"fas fa-plus-circle\"><\/i><span class=\"underline_link\"\/>Balance consolidado<\/span><\/a><ul class=\"parent-display-2054\"><li manual-topic-id=\"2056\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/key-information\/consolidated-balance\/when-will-a-consolidated-service-be-charged-to-my-balance\/\" rel=\"2056\" class=\"has-no-inner-child\" ><span class=\"underline_link\"\/>\u00bfCu\u00e1ndo se cargar\u00e1 a mi saldo un servicio consolidado?<\/span><\/a><\/li><\/ul><\/li><li manual-topic-id=\"2059\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/key-information\/clients-requests\/\" rel=\"2059\" class=\"has-no-inner-child\" ><span class=\"underline_link\"\/>Peticiones de los clientes<\/span><\/a><\/li><li manual-topic-id=\"2063\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/key-information\/agency-performance-statistics\/\" rel=\"2063\" class=\"has-no-inner-child\" ><span class=\"underline_link\"\/>Rendimiento y estad\u00edsticas de la Agencia<\/span><\/a><\/li><\/ul><\/li><li class=\"nav-header nav-header-sub\" manual-topic-id=\"2067\" manual-parent-id=\"2067\" style=\"padding:3px 0px;\"><i class=\"fas fa-angle-right doc-root-plus-icon\"><\/i><a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/contact-support\/\" rel=\"2067\" class=\"no-child\" style=\"\"><span class=\"underline_link\"\/>Contacto<\/span><\/a><\/li><\/ul><\/div><\/aside><div class=\"col-md-9 col-sm-12  doc-single-post doc-page\" style=\"padding-right: 0px;\"><div class=\"print-content\"><div id=\"single-post post-152\"><div class=\"title-content-print\"><div class=\"page-title-header\"><h1 class=\"manual-title title singlepg-font\">Servicios consolidados<\/h1><p class=\"entry-meta\" ><i class=\"fa fa-eye\"><\/i> <span>583&nbsp;views<\/span> <i class=\"fas fa-thumbs-up\"><\/i> <span>1<\/span><span class='printomatic pom-small-grey' id='152'  data-print_target='.title-content-print'><\/span><\/p><\/div><div class=\"post-cat margin-btm-35\"><\/div><content><div class=\"entry-content clearfix\">\n<h4 class=\"wp-block-heading\">\u00bfC\u00f3mo s\u00e9 que es un servicio consolidado?<\/h4>\n\n\n\n<div class=\"wp-block-getwid-tabs\" data-active-tab=\"0\"><ul class=\"wp-block-getwid-tabs__nav-links\"><\/ul>\n<div class=\"wp-block-getwid-tabs__nav-link\"><span class=\"wp-block-getwid-tabs__title-wrapper\"><a href=\"#\"><span class=\"wp-block-getwid-tabs__title\">Servicios consolidados<\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-tabs__tab-content-wrapper\"><div class=\"wp-block-getwid-tabs__tab-content\">\n<p class=\"translation-block\">Al revisar una reserva en el sistema, es importante determinar si un servicio ha sido consolidado por <strong>Travelsoft Services<\/strong>, ya que esto afecta a c\u00f3mo se gestiona internamente.<\/p>\n\n\n\n<p>Para identificarlo, siga estos pasos:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Abra la reserva en su sistema.<\/li>\n\n\n\n<li class=\"translation-block\">Navegue hasta la <strong>pesta\u00f1a de servicio<\/strong> espec\u00edfica que desee revisar (por ejemplo, vuelo, hotel, traslado, etc.).<\/li>\n\n\n\n<li class=\"translation-block\">Busca el <strong>nombre del proveedor<\/strong> asociado a ese servicio.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>Si el nombre del proveedor incluye <strong>\u201cTravelC\u201d<\/strong> o <strong>\u201cTravelsoft\u201d<\/strong>, esto significa que el servicio ha sido <strong>consolidado por Travelsoft Services<\/strong>.<\/p>\n\n\n\n<p class=\"translation-block\">Ambos nombres - TravelC y Travelsoft - se refieren al mismo consolidador, por lo que ver cualquiera de los dos confirma que Travelsoft Services est\u00e1 gestionando el servicio.<\/p>\n\n\n\n<p class=\"translation-block\">Esta identificaci\u00f3n es clave para entender la naturaleza de la reserva y c\u00f3mo se gestiona en el back-end. Si el nombre del proveedor no incluye ninguno de esos t\u00e9rminos, es probable que el servicio lo preste uno de sus propios proveedores.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-tabs__nav-link\"><span class=\"wp-block-getwid-tabs__title-wrapper\"><a href=\"#\"><span class=\"wp-block-getwid-tabs__title\">Servicios no consolidados<\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-tabs__tab-content-wrapper\"><div class=\"wp-block-getwid-tabs__tab-content\">\n<p class=\"translation-block\">En nuestro sistema, no todos los servicios est\u00e1n consolidados por TravelC (Travelsoft). Para determinar si un servicio no est\u00e1 consolidado, tendr\u00e1s que comprobar los detalles del servicio dentro de la reserva.<\/p>\n\n\n\n<p>Sigue estos pasos:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Acceda a la reserva en su sistema.<\/li>\n\n\n\n<li class=\"translation-block\">Abra la pesta\u00f1a correspondiente al servicio espec\u00edfico (por ejemplo, hotel, vuelo, actividad).<\/li>\n\n\n\n<li class=\"translation-block\">F\u00edjese en el nombre del proveedor que aparece para ese servicio.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"translation-block\">Si el nombre del proveedor no incluye la palabra \"TravelC\" o \"Travelsoft\", significa que el servicio no est\u00e1 consolidado por Travel Compositor.<\/p>\n\n\n\n<p class=\"translation-block\">En su lugar, es probable que el servicio sea prestado directamente por un proveedor externo, y que la disponibilidad, las normas y las condiciones sean gestionadas por ese proveedor de forma independiente.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"translation-block\">Recordatorio: La presencia de \"TravelC\" o \"Travelsoft\" en el nombre del proveedor indica consolidaci\u00f3n por Travel Compositor. La ausencia de estos nombres significa que el servicio no est\u00e1 consolidado.<\/p>\n<\/blockquote>\n\n\n\n<p>Comprender si un servicio est\u00e1 consolidado o no es importante para la gesti\u00f3n interna, los procedimientos de asistencia y saber de d\u00f3nde proceden los datos de origen.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<p><\/p>\n<\/div><\/content><\/div><div style=\"clear:both\"><\/div><div class=\"panel-heading\" style=\"padding:0px;\"><div id=\"rate-topic-content\" class=\"row-fluid\"><div class=\"rate-buttons\"> <p class=\"helpfulmsg\" >\u00bfTe ha resultado \u00fatil?<\/p> <span class=\"post-like\"><a data-post_id=\"152\" href=\"#\"><span class=\"btn btn-success rate custom-like-dislike-btm\" data-rating=\"1\"><i class=\"glyphicon glyphicon-thumbs-up\"><\/i> <span class=\"manual_doc_count\">1 Yes<\/span><\/span><\/a><\/span>&nbsp;<span class=\"post-unlike\"><a data-post_id=\"152\" href=\"#\"><span class=\"btn btn-danger rate custom-like-dislike-btm\" data-rating=\"0\"> <i class=\"glyphicon glyphicon-thumbs-down\"><\/i> <span class=\"manual_doc_unlike_count\"> No <\/span><\/span><\/a><\/span> <\/div><\/div><div class=\"clearfix\"><\/div><\/div><\/div><span class=\"manual-views\" id=\"manual-views-152\"><\/span><section class=\"manual_related_articles\">\r\n\t\t\t\t<h5>Art\u00edculos relacionados<\/h5>\r\n\t\t\t\t<div class=\"separator small\"><\/div>\r\n\t\t\t\t<ul class=\"kbse\"><li class=\"cat inner\"><a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/consolidated-services\/special-operations-with-suppliers\/cruises\/\">Cruises<\/a><\/li><li class=\"cat inner\"><a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/contact-support\/\">Contacto<\/a><\/li><li class=\"cat inner\"><a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/key-information\/agency-performance-statistics\/\">Rendimiento y estad\u00edsticas de la Agencia<\/a><\/li><li class=\"cat inner\"><a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/key-information\/clients-requests\/\">Peticiones de los clientes<\/a><\/li><li class=\"cat inner\"><a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/key-information\/consolidated-balance\/when-will-a-consolidated-service-be-charged-to-my-balance\/\">\u00bfCu\u00e1ndo se cargar\u00e1 a mi saldo un servicio consolidado?<\/a><\/li><li class=\"cat inner\"><a href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/key-information\/consolidated-balance\/\">Balance consolidado<\/a><\/li><\/ul>\r\n\t\t\t<\/section><\/div><div class=\"doc-next-prev-section\">\r\n\t\t\t\t<div class=\"doc-next-page doc-next-page-fix\">\r\n\t\t\t\t<a rel=\"2016\" href=\"https:\/\/faqs.travelsoftservices.com\/es\/documentation\/consolidated-services\/how-to-manage-services-in-error\/\">\r\n\t\t\t\t<div class=\"doc-page-nav-main doc-page-nav-second\">\r\n\t\t\t\t\t<div class=\"doc-page-nav-title\">Siguiente<\/div>\r\n\t\t\t\t\t<div class=\"doc-page-title\">C\u00f3mo gestionar los servicios en caso de error<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"doc-page-nav-arrow\"><i class=\"far fa-arrow-alt-circle-right\"><\/i><\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"What is the Consolidator Balance? The Consolidator Balance is a prepaid credit system used when booking consolidated products from Travel Compositor within our platform. What is it for? Whenever you quote or confirm a booking that includes consolidated products (such as flights, hotels, activities, etc.), the amount is automatically deducted from your Consolidator Balance. This [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-page-full-width-vc.php","meta":{"footnotes":""},"class_list":["post-1126","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/faqs.travelsoftservices.com\/es\/wp-json\/wp\/v2\/pages\/1126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/faqs.travelsoftservices.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/faqs.travelsoftservices.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/faqs.travelsoftservices.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/faqs.travelsoftservices.com\/es\/wp-json\/wp\/v2\/comments?post=1126"}],"version-history":[{"count":5,"href":"https:\/\/faqs.travelsoftservices.com\/es\/wp-json\/wp\/v2\/pages\/1126\/revisions"}],"predecessor-version":[{"id":2096,"href":"https:\/\/faqs.travelsoftservices.com\/es\/wp-json\/wp\/v2\/pages\/1126\/revisions\/2096"}],"wp:attachment":[{"href":"https:\/\/faqs.travelsoftservices.com\/es\/wp-json\/wp\/v2\/media?parent=1126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}