{"id":1126,"date":"2020-02-25T08:13:49","date_gmt":"2020-02-25T08:13:49","guid":{"rendered":"http:\/\/demo.wpsmartapps.com\/manual\/one\/?page_id=1126"},"modified":"2026-02-03T12:41:01","modified_gmt":"2026-02-03T12:41:01","slug":"home-landing","status":"publish","type":"page","link":"https:\/\/faqs.travelsoftservices.com\/en\/","title":{"rendered":"Home Landing"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div  class=\" pg-custom-vc    vc_row wpb_row section vc_row-fluid \" style=\"text-align:left; display:block;    margin-left:0px;margin-right:0px;\"     ><div class=\"container\" style=\"padding: 0px 0px;  \"><style>.doc-single-post .page-title-header p { float: right; margin-top: 35px; margin-bottom: 0px; } .doc-single-post .page-title-header:before { content: \"\"; } .doc-single-post .page-title-header { padding: 0px 0px 5px 0px; } .vc-doc-content-page, .doc-single-post.doc-page { background:#ffffff!important; padding: 50px 50px!important; margin-bottom: 30px!important; }  aside#sidebar-box, aside.doc-sidebar-box, .doc-single-post.doc-page { padding-top: 50px!important; } .vc-doc-content-page, .doc-single-post.doc-page{ margin-bottom: 0px!important; } .vc-doc-content-page{ border-right: 1px solid #f1f1f1; border-left: 1px solid #f1f1f1; } .doc-single-post .page-title-header p { float: none; margin-top: 0px; margin-bottom: 10px; }<\/style><style>@media (max-width: 991px) { aside.vc-doc-sidebar { display: none; } }<\/style><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"content-wrapper body-content\"><aside class=\"col-md-3 col-sm-12 vc-doc-sidebar\" id=\"sidebar-box\" style=\"padding-left: 0px;\"><div class=\"custom-well blankbg sidebar-nav\" style=\"padding-left:0px; padding-top:0px;\"><ul id=\"list-manual\" class=\"toc-expandable page-doc  doc_ul_normal\" data-toc-depth-max=\"1\"><li class=\"nav-header nav-header-sub\" manual-topic-id=\"152\" manual-parent-id=\"152\" style=\"padding:3px 0px;\"><a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/\" rel=\"152\" class=\"  doc-active has-child open-ul-first \" style=\"\"><i class=\"fas fa-plus-circle\"><\/i><span class=\"underline_link\"\/>Consolidated Services<\/span><\/a><ul class=\"parent-display-152\"><li manual-topic-id=\"2016\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/how-to-manage-services-in-error\/\" rel=\"2016\" class=\"  has-no-inner-child\" ><span class=\"underline_link\"\/>How to manage services in error<\/span><\/a><\/li><li manual-topic-id=\"2022\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/changes-and-cancellations\/\" rel=\"2022\" class=\"  has-no-inner-child\" ><span class=\"underline_link\"\/>Changes and cancellations<\/span><\/a><\/li><li manual-topic-id=\"2031\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/hotel-mapping\/\" rel=\"2031\" class=\"  has-no-inner-child\" ><span class=\"underline_link\"\/>Hotel Mapping<\/span><\/a><\/li><li manual-topic-id=\"2034\" >  <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/special-operations-with-suppliers\/\" rel=\"2034\" class=\"  has-inner-child\" ><i class=\"fas fa-plus-circle\"><\/i><span class=\"underline_link\"\/>Special operations with suppliers<\/span><\/a><ul class=\"parent-display-2034\"><li manual-topic-id=\"2089\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/special-operations-with-suppliers\/cruises\/\" rel=\"2089\" class=\"  has-no-inner-child\" ><span class=\"underline_link\"\/>Cruises<\/span><\/a><\/li><li manual-topic-id=\"2036\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/special-operations-with-suppliers\/transports\/\" rel=\"2036\" class=\"  has-no-inner-child\" ><span class=\"underline_link\"\/>Transports<\/span><\/a><\/li><li manual-topic-id=\"2039\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/special-operations-with-suppliers\/transfer\/\" rel=\"2039\" class=\"  has-no-inner-child\" ><span class=\"underline_link\"\/>Transfer<\/span><\/a><\/li><li manual-topic-id=\"2041\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/special-operations-with-suppliers\/accomodation\/\" rel=\"2041\" class=\"  has-no-inner-child\" ><span class=\"underline_link\"\/>Accomodation<\/span><\/a><\/li><\/ul><\/li><li manual-topic-id=\"2043\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/supplier-information\/\" rel=\"2043\" class=\"  has-no-inner-child\" ><span class=\"underline_link\"\/>Supplier information<\/span><\/a><\/li><li manual-topic-id=\"2045\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/management-fees\/\" rel=\"2045\" class=\"  has-no-inner-child\" ><span class=\"underline_link\"\/>Management fees<\/span><\/a><\/li><\/ul><\/li><li class=\"nav-header nav-header-sub\" manual-topic-id=\"2047\" manual-parent-id=\"2047\" style=\"padding:3px 0px;\"><a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/key-information\/\" rel=\"2047\" class=\"   has-child  \" style=\"\"><i class=\"fas fa-plus-circle\"><\/i><span class=\"underline_link\"\/>Key Information<\/span><\/a><ul class=\"parent-display-2047\"><li manual-topic-id=\"2049\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/key-information\/clients-purchase-attemps\/\" rel=\"2049\" class=\"  has-no-inner-child\" ><span class=\"underline_link\"\/>Clients purchase attemps<\/span><\/a><\/li><li manual-topic-id=\"2054\" >  <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/key-information\/consolidated-balance\/\" rel=\"2054\" class=\"  has-inner-child\" ><i class=\"fas fa-plus-circle\"><\/i><span class=\"underline_link\"\/>Consolidated balance<\/span><\/a><ul class=\"parent-display-2054\"><li manual-topic-id=\"2056\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/key-information\/consolidated-balance\/when-will-a-consolidated-service-be-charged-to-my-balance\/\" rel=\"2056\" class=\"  has-no-inner-child\" ><span class=\"underline_link\"\/>When will a consolidated service be charged to my balance?<\/span><\/a><\/li><\/ul><\/li><li manual-topic-id=\"2059\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/key-information\/clients-requests\/\" rel=\"2059\" class=\"  has-no-inner-child\" ><span class=\"underline_link\"\/>Clients requests<\/span><\/a><\/li><li manual-topic-id=\"2063\" > <i class=\"fas fa-angle-right doc-root-child-plus-icon\"><\/i> <a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/key-information\/agency-performance-statistics\/\" rel=\"2063\" class=\"  has-no-inner-child\" ><span class=\"underline_link\"\/>Agency Performance &amp; Statistics<\/span><\/a><\/li><\/ul><\/li><li class=\"nav-header nav-header-sub\" manual-topic-id=\"2067\" manual-parent-id=\"2067\" style=\"padding:3px 0px;\"><i class=\"fas fa-angle-right doc-root-plus-icon\"><\/i><a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/contact-support\/\" rel=\"2067\" class=\"   no-child  \" style=\"\"><span class=\"underline_link\"\/>Contact Support<\/span><\/a><\/li><\/ul><\/div><\/aside><div class=\"col-md-9 col-sm-12  doc-single-post doc-page\" style=\"padding-right: 0px;\"><div class=\"print-content\"><div id=\"single-post post-152\"><div class=\"title-content-print\"><div class=\"page-title-header\"><h1 class=\"manual-title title singlepg-font\">Consolidated Services<\/h1><p class=\"entry-meta\" ><i class=\"fa fa-eye\"><\/i> <span>577&nbsp;views<\/span> <i class=\"fas fa-thumbs-up\"><\/i> <span>1<\/span><span class='printomatic pom-small-grey ' id='152'  data-print_target='.title-content-print'><\/span><\/p><\/div><div class=\"post-cat margin-btm-35\"><\/div><content><div class=\"entry-content clearfix\">\n<h4 class=\"wp-block-heading\">How do I know it is a consolidated service?<\/h4>\n\n\n\n<div class=\"wp-block-getwid-tabs\" data-active-tab=\"0\"><ul class=\"wp-block-getwid-tabs__nav-links\"><\/ul>\n<div class=\"wp-block-getwid-tabs__nav-link\"><span class=\"wp-block-getwid-tabs__title-wrapper\"><a href=\"#\"><span class=\"wp-block-getwid-tabs__title\">Consolidated Services<\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-tabs__tab-content-wrapper\"><div class=\"wp-block-getwid-tabs__tab-content\">\n<p>When reviewing a booking in the system, it&#8217;s important to determine whether a service has been consolidated by <strong>Travelsoft Services<\/strong>, as this affects how it is handled internally.<\/p>\n\n\n\n<p>To identify this, follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the booking in your system.<\/li>\n\n\n\n<li>Navigate to the specific <strong>service tab<\/strong> you want to review (e.g., flight, hotel, transfer, etc.).<\/li>\n\n\n\n<li>Look for the <strong>provider name<\/strong> associated with that service.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>If the provider name includes <strong>\u201cTravelC\u201d<\/strong> or <strong>\u201cTravelsoft\u201d<\/strong>, this means the service has been <strong>consolidated by Travelsoft Services<\/strong>.<\/p>\n\n\n\n<p>Both names \u2014 <strong>TravelC<\/strong> and <strong>Travelsoft<\/strong> \u2014 refer to the <strong>same consolidator<\/strong>, so seeing either one confirms that Travelsoft Services is handling the service.<\/p>\n\n\n\n<p>This identification is key to understanding the nature of the booking and how it is managed on the back end. If the provider name does <strong>not<\/strong> include either of those terms, then the service is likely being provided by one of your own suppliers.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-tabs__nav-link\"><span class=\"wp-block-getwid-tabs__title-wrapper\"><a href=\"#\"><span class=\"wp-block-getwid-tabs__title\">Non consolidated Services<\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-tabs__tab-content-wrapper\"><div class=\"wp-block-getwid-tabs__tab-content\">\n<p>In our system, not all services are consolidated by TravelC (Travelsoft). To determine if a service is <strong>non-consolidated<\/strong>, you\u2019ll need to check the service details within the booking.<\/p>\n\n\n\n<p>Follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Access the booking in your system.<\/li>\n\n\n\n<li>Open the <strong>tab<\/strong> corresponding to the specific service (e.g., hotel, flight, activity).<\/li>\n\n\n\n<li>Look at the <strong>provider name<\/strong> listed for that service.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>If the provider name <strong>does not include<\/strong> the word <strong>\u201cTravelC\u201d<\/strong> or <strong>\u201cTravelsoft\u201d<\/strong>, this means the service is <strong>not consolidated by Travel Compositor<\/strong>.<\/p>\n\n\n\n<p>Instead, the service is likely being provided directly by an <strong>external third-party supplier<\/strong>, and the availability, rules, and conditions are managed by that provider independently.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Reminder:<\/strong> The presence of \u201cTravelC\u201d or \u201cTravelsoft\u201d in the provider name indicates consolidation by Travel Compositor. The absence of those names means the service is non-consolidated.<\/p>\n<\/blockquote>\n\n\n\n<p>Understanding whether a service is consolidated or not is important for internal handling, support procedures, and knowing where the source data is coming from.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<p><\/p>\n<\/div><\/content><\/div><div style=\"clear:both\"><\/div><div class=\"panel-heading\" style=\"padding:0px;\"><div id=\"rate-topic-content\" class=\"row-fluid\"><div class=\"rate-buttons\"> <p class=\"helpfulmsg\" >Was this helpful?<\/p> <span class=\"post-like\"><a data-post_id=\"152\" href=\"#\"><span class=\"btn btn-success rate custom-like-dislike-btm\" data-rating=\"1\"><i class=\"glyphicon glyphicon-thumbs-up\"><\/i> <span class=\"manual_doc_count\">1 Yes<\/span><\/span><\/a><\/span>&nbsp;<span class=\"post-unlike\"><a data-post_id=\"152\" href=\"#\"><span class=\"btn btn-danger rate custom-like-dislike-btm\" data-rating=\"0\"> <i class=\"glyphicon glyphicon-thumbs-down\"><\/i> <span class=\"manual_doc_unlike_count\"> No <\/span><\/span><\/a><\/span> <\/div><\/div><div class=\"clearfix\"><\/div><\/div><\/div><span class=\"manual-views\" id=\"manual-views-152\"><\/span><section class=\"manual_related_articles\">\r\n\t\t\t\t<h5>Related Articles<\/h5>\r\n\t\t\t\t<div class=\"separator small\"><\/div>\r\n\t\t\t\t<ul class=\"kbse\"><li class=\"cat inner\"><a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/special-operations-with-suppliers\/cruises\/\">Cruises<\/a><\/li><li class=\"cat inner\"><a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/contact-support\/\">Contact Support<\/a><\/li><li class=\"cat inner\"><a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/key-information\/agency-performance-statistics\/\">Agency Performance &amp; Statistics<\/a><\/li><li class=\"cat inner\"><a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/key-information\/clients-requests\/\">Clients requests<\/a><\/li><li class=\"cat inner\"><a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/key-information\/consolidated-balance\/when-will-a-consolidated-service-be-charged-to-my-balance\/\">When will a consolidated service be charged to my balance?<\/a><\/li><li class=\"cat inner\"><a href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/key-information\/consolidated-balance\/\">Consolidated balance<\/a><\/li><\/ul>\r\n\t\t\t<\/section><\/div><div class=\"doc-next-prev-section\">\r\n\t\t\t\t<div class=\"doc-next-page doc-next-page-fix\">\r\n\t\t\t\t<a rel=\"2016\" href=\"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/how-to-manage-services-in-error\/\">\r\n\t\t\t\t<div class=\"doc-page-nav-main doc-page-nav-second\">\r\n\t\t\t\t\t<div class=\"doc-page-nav-title\">Up Next<\/div>\r\n\t\t\t\t\t<div class=\"doc-page-title\">How to manage services in error<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"doc-page-nav-arrow\"><i class=\"far fa-arrow-alt-circle-right\"><\/i><\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"What is the Consolidator Balance? The Consolidator Balance is a prepaid credit system used when booking consolidated products from Travel Compositor within our platform. What is it for? Whenever you quote or confirm a booking that includes consolidated products (such as flights, hotels, activities, etc.), the amount is automatically deducted from your Consolidator Balance. This [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-page-full-width-vc.php","meta":{"footnotes":""},"class_list":["post-1126","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/pages\/1126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/comments?post=1126"}],"version-history":[{"count":5,"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/pages\/1126\/revisions"}],"predecessor-version":[{"id":2096,"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/pages\/1126\/revisions\/2096"}],"wp:attachment":[{"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/media?parent=1126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}