{"id":2045,"date":"2025-10-01T14:32:28","date_gmt":"2025-10-01T14:32:28","guid":{"rendered":"https:\/\/faqs.travelsoftservices.com\/?post_type=manual_documentation&#038;p=2045"},"modified":"2025-11-21T11:52:49","modified_gmt":"2025-11-21T11:52:49","slug":"management-fees","status":"publish","type":"manual_documentation","link":"https:\/\/faqs.travelsoftservices.com\/en\/documentation\/consolidated-services\/management-fees\/","title":{"rendered":"Management fees"},"content":{"rendered":"\n<p>In some cases, Travelsoft applies <strong>additional management fees<\/strong> when our team needs to manually intervene in specific requests outside the normal booking workflow.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>When are these fees applied?<\/strong><\/h5>\n\n\n\n<p>These fees may be applied in the following cases:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Request for changes in services<\/strong>:<br>When the operator asks us to <strong>modify a service<\/strong> (e.g. date, name, conditions), especially if the provider doesn\u2019t allow direct changes through the system.<\/li>\n\n\n\n<li><strong>Refund claims for non-refundable services<\/strong>:<br>If the operator asks us to <strong>negotiate a partial or full refund<\/strong> for a service marked as &#8220;non-refundable&#8221;, we apply a fee for handling this exceptional request.<\/li>\n<\/ol>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Management fee amounts<\/strong><\/h5>\n\n\n\n<p>Fees for these special interventions are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transports: <strong>[\u20ac10  per service]<\/strong><\/li>\n\n\n\n<li>Accomodation: <strong>[\u20ac10 per service]<\/strong><\/li>\n\n\n\n<li>Transfers Activities, Rent a car: <strong>[\u20ac10 per service]<\/strong><\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Fees may vary depending on provider policies, complexity, or the effort involved in the negotiation.<\/p>\n<\/blockquote>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Important notes<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>These fees <strong>do not guarantee a successful outcome<\/strong>.<br>They cover the time, resources, and support involved in handling the request, regardless of the result.<\/li>\n\n\n\n<li>The operator will always be informed before any action that involves extra fees is taken.<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":0,"parent":152,"menu_order":6,"template":"","manualdocumentationcategory":[2],"manual_doc_tag":[],"class_list":["post-2045","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-faqs-travelsoft"],"_links":{"self":[{"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/manual_documentation\/2045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/manual_documentation\/2045\/revisions"}],"predecessor-version":[{"id":2088,"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/manual_documentation\/2045\/revisions\/2088"}],"up":[{"embeddable":true,"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/manual_documentation\/152"}],"wp:attachment":[{"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/media?parent=2045"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/manualdocumentationcategory?post=2045"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/faqs.travelsoftservices.com\/en\/wp-json\/wp\/v2\/manual_doc_tag?post=2045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}