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Supplier information

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Voucher Information and Service Access

Once a reservation is confirmed, the service provider (such as a hotel, airline, transfer company, or activity organizer) sends the essential information required for the passenger to access the service. This information is consolidated and presented in the voucher, which serves as the official confirmation and proof of the booking.

The voucher typically includes:

  • Booking reference or confirmation number
  • Name of the main passenger or lead traveler
  • Details of the service booked (e.g., hotel name, room type, check-in/check-out dates)
  • Location and contact details of the service provider
  • Important instructions regarding check-in/check-out procedures or meeting points
  • Terms and conditions, cancellation policies, or other relevant notes

It is very important that passengers carefully review the voucher and carry it with them, either in digital or printed format, when accessing the service. In many cases, the provider will require the voucher to validate the reservation.

If any information appears to be missing or unclear, passengers are encouraged to contact our support team, who can quickly verify the details with the provider and issue a corrected version if needed.

The voucher is not just a receipt—it is a key document for the correct delivery of the service.

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