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When will a consolidated service be charged to my balance?

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Even though you need to have enough Consolidator Balance to confirm a booking with a consolidated supplier, this does not mean the amount is charged immediately.

Where can I check the charge date?

In your Back Office, under Finance → Consolidator Balance, you’ll see a detailed line for each confirmed booking involving consolidated services.

Each line includes three key dates:

  • Booking Date: when the reservation was created.
  • Charge Date: when the amount will actually be deducted from your Consolidator Balance.
  • Check-in Date: when the service starts (e.g., hotel check-in or flight departure).

What does this mean for you?
  • You must have enough balance at the time of booking to confirm the service.
  • But the charge won’t be applied immediately.
  • The system will process the charge on the “Charge Date”, which usually aligns with the service’s issuance date.

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